{"id":76,"date":"2022-11-26T08:48:43","date_gmt":"2022-11-26T08:48:43","guid":{"rendered":"https:\/\/persona.ly\/glossary\/attribution\/mobile-user-acquisition\/"},"modified":"2022-12-11T12:41:00","modified_gmt":"2022-12-11T12:41:00","slug":"mobile-user-acquisition","status":"publish","type":"page","link":"https:\/\/persona.ly\/glossary\/attribution\/mobile-user-acquisition\/","title":{"rendered":"Mobile User Acquisition"},"content":{"rendered":"\n<h2 class=\"wp-block-heading is-style-tape-blue\">What is user acquisition?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">User acquisition, or in short, UA, is the process in which mobile apps (or other products) obtain new users through marketing. User acquisition in the context of mobile apps usually refers to a strategy built to achieve a significant volume of app installs to increase your user base or targeting high-value potential users to increase your revenue cycle.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">User acquisition is at the core of every app (and product) since, at its most basic, it signifies growth. Simply put, the more users the app has, the bigger the potential revenue and success.<\/p>\n\n\n\n<h2 class=\"wp-block-heading is-style-tape-purple\">Why is User Acquisition Important?<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full is-style-framed\"><img loading=\"lazy\" decoding=\"async\" width=\"1382\" height=\"728\" src=\"https:\/\/persona.ly\/glossary\/wp-content\/uploads\/2020\/11\/illustration_paid_user_acquisition_1a.png\" alt=\"Illustration of mobile user acquisition\" class=\"wp-image-75\" srcset=\"https:\/\/persona.ly\/glossary\/wp-content\/uploads\/2020\/11\/illustration_paid_user_acquisition_1a.png 1382w, https:\/\/persona.ly\/glossary\/wp-content\/uploads\/2020\/11\/illustration_paid_user_acquisition_1a-300x158.png 300w, https:\/\/persona.ly\/glossary\/wp-content\/uploads\/2020\/11\/illustration_paid_user_acquisition_1a-1024x539.png 1024w, https:\/\/persona.ly\/glossary\/wp-content\/uploads\/2020\/11\/illustration_paid_user_acquisition_1a-768x405.png 768w\" sizes=\"auto, (max-width: 1382px) 100vw, 1382px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Any product, service, store, or brand, needs user acquisition. User acquisition is a way to guarantee the product maintains an active user base. The easiest way to explain it is by example. It\u2019s not a perfect analogy, but let\u2019s compare a new app and a new physical store.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When a new physical store opens, consumers, who walk down the street and see it, walk-in. Some of them would make purchases, most of them won\u2019t. Some of them will come back and buy again, most, unfortunately, just won\u2019t. So far, somewhat good, as the store got some initial organic traction.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Now, after its opening, if the store won\u2019t invest any effort in advertising itself, it\u2019d be hard to bring in new customers. Over time, the initial boost of customers will die down, and without actively bringing in new customers, it\u2019d be hard to keep the store profitable, by solely relying on the random bypassers (or the few returning customers).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In reality, some stores are able to maintain a revenue stream based on their premium and central location, and the fact that there is a lot of \u2018organic traffic\u2019 around, which is exactly why such locations are extremely expensive and rare.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In order to not only stay profitable but actually grow, this new store will have to invest in advertising and reach new customers. The more customers &#8211; the greater the revenue potential (i.e, the more people enter the store, the bigger the chances someone will buy something! Of course, the more relevant your new customers are, the better the odds).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When it comes to mobile apps, the challenge is even bigger. Though users can enter an app store, search, and install, this rarely happens and no developer can or should count on organic installs (there are no actual \u201cbypassers on the street\u201d).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In combination with the fact that most apps are free to download and use, user acquisition plays a much bigger role. Most app developers simply cannot rely on organic traffic and this free-to-use model requires them to scale their apps quickly, which necessitates user acquisition.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Another problem with apps, which requires constant scaling, is the high churn rate. While <a href=\"https:\/\/persona.ly\/glossary\/attribution\/retargeting-in-the-programmatic-ecosystem\/\">retargeting and remarketing campaigns are also important<\/a>, having a strong UA strategy, aiming to target high-quality users in the first place, is essential.<\/p>\n\n\n<aside class=\"inline-cta\">\t<div class=\"lead lead--inline\">\n\t\t<p class=\"lead__title\">Looking for app growth opportunities?<\/p>\n\t\t<p class=\"lead__text\">Leave your email and we\u2019ll get back to you!<\/p>\n\t\t<form class=\"lead-form\" novalidate data-placement=\"inline\">\n\t\t\t<label class=\"screen-reader-text\" for=\"lead-email-1\">Work email<\/label>\n\t\t\t<input class=\"lead-form__email\" id=\"lead-email-1\" type=\"email\" name=\"email\" autocomplete=\"email\" placeholder=\"Enter your email\" required>\n\t\t\t<button class=\"button button--green lead-form__submit\" type=\"submit\">Get in touch<\/button>\n\t\t\t<p class=\"lead-form__error\" role=\"alert\" hidden>Please enter a valid email address.<\/p>\n\t\t<\/form>\n\t\t<p class=\"lead-form__thanks\" role=\"status\" hidden>Thank you for your interest! Our team will contact you with more details.<\/p>\n\t<\/div>\n\t<\/aside>\n\n\n\n<div class=\"wp-block-group is-style-note-warning\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"note-title wp-block-paragraph\"><strong>The Unlikelihood of Organic Virality<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As the number of available apps grows (2.2 million in the App Store, and 2.8 million in the Play Store, as of 2020), it\u2019s becoming virtually impossible to scale through organic installs. In the current ecosystem, it\u2019s essential for marketers to spend money to make money, and invest in UA in order to scale their app.<\/p>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Though organic installs are negligent, store ranking is still important. Having a high number of users who downloaded and installed the app helps the app\u2019s overall ranking in the app store. Since, in the past, it was used to manipulate store ranking, it\u2019s overall influence on the ranking has reduced, but it still plays a role and has some significance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Considering all of the above, without a clear and concise UA strategy, it\u2019d be hard to find and convert new users. Luckily, today, most UA mobile campaigns are <a href=\"https:\/\/persona.ly\/glossary\/real-time-bidding\/data-activation-in-mobile-ua\/\">data-driven<\/a> and are focused not only on scale but also on reaching engaged and active users.<\/p>\n\n\n\n<h2 class=\"wp-block-heading is-style-tape-blue\">The Different Types of User Acquisition<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">There are three central types of UA: Paid, Owned, and Organic.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Paid Media Marketing<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Paid UA is one of the most commonly known UA methods, and probably the first one to come to mind when thinking of UA. Paid marketing refers to all media channels through which apps can run ads.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Media channels can be social networks such as Facebook, Twitter, LinkedIn, or it can be alternative channels such as ad networks and<a href=\"https:\/\/persona.ly\/glossary\/real-time-bidding\/choosing-a-dsp\/\"> DSPs<\/a> who run in-app ads and enables marketers to diversify outside of social networks. In these channels (both social and the alternatives), a marketer can use a wide variety of ads from native, banner, and interstitial ads. These ads can be dynamic, playable ads, video ads, and more depending on the product, branding, and the available budget.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Another form of paid media marketing is through<a href=\"https:\/\/www.adjust.com\/blog\/how-to-look-beyond-your-branding-with-influencer-marketing\/\"> influencer marketing<\/a>. Influencer marketing is when <a href=\"https:\/\/persona.ly\/blog\/2018\/04\/buying-trust-thoughts-on-influencer-marketing\/?utm_source=Glossary&amp;utm_medium=post&amp;utm_campaign=mobileUA\">collaboration is formed between a brand and an online personality<\/a>, with the belief (and usually the data to back it) that this personality has an audience that is relevant to the brand and can promote the app and introduce it to new users.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With the rise of social networks and the success of individuals in these platforms, influencer marketing has immensely increased in popularity in the last couple of years.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All of these marketing methods require an investment of marketing dollars in other media channels in order to promote the app.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Owned Media Marketing<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Owned media marketing, on the other hand, means using existing marketing assets to obtain users. Owned media can be anything from a mailing list, SMS, QR codes, and more.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">UA campaigns that utilize owned media can be a newsletter campaign inviting web users to migrate to the app, or an incentivized invite code encouraging users to invite their friends in exchange for in-app currency.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Owned media marketing enables marketers to scale their app using their self-owned assets and users. It usually still requires a budget, though usually a much lower budget, and enables a limited amount of growth (it\u2019s not as scalable as a paid media marketing campaign).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Organic Media Marketing<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When it comes to mobile apps, organic marketing means app store optimization (ASO). Similar to SEO (search engine optimization) on the web, ASO serves to organically promote the app in the app store.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This means adjusting and optimizing everything from the title to the description, the keywords, and the category. As mentioned above, since the competition is fierce, scaling from organic installs is not really feasible, so organic media marketing won\u2019t serve as a UA strategy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With that being said, ASO is still essential since this optimization is taken into account by the algorithm when ranking apps in the app store. Having an optimized page in the app store is crucial, as it still serves as a gateway to conversions. An optimized page shows credibility and helps gain new users\u2019 trust in their final stop before an install.<\/p>\n\n\n\n<h2 class=\"wp-block-heading is-style-tape-purple\">Making the Most Out of User Acquisition<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When planning a UA strategy, marketers and app developers need to consider the basics. There are some crucial decisions to make, to help build the best strategy for your app.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Choosing an MMP<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/persona.ly\/glossary\/attribution\/mmps\/\">Choosing a mobile measurement platform <\/a>will help you track the performance of your campaigns and the quality of the users your app is acquiring. The different MMPs provide additional services and serve apps of different sizes.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Choosing a DSP<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/persona.ly\/glossary\/real-time-bidding\/choosing-a-dsp\/\">Choosing a demand-side platform<\/a> that fits your app\u2019s needs will help you set up the campaigns you want and help in maximizing your app\u2019s growth potential.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019re unsure as to why you need an MMP, you can read our entry about <a href=\"https:\/\/persona.ly\/glossary\/attribution\/why-attribution-matters\/\">why attribution matters<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Programmatic Campaigns<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In this day and age, UA campaigns are shifting towards programmatic and ML-based campaigns, while ad networks are turning obsolete. To get a better understanding of the programmatic UA world, we recommend reading our <a href=\"https:\/\/persona.ly\/glossary\/real-time-bidding\/intro-to-programmatic-mobile-user-acquisition\/\">intro to programmatic UA<\/a>, and <a href=\"https:\/\/persona.ly\/glossary\/real-time-bidding\/the-basics-of-rtb\/\">the basics of real-time bidding<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After gaining a better understanding of the two, you can dive deeper into the data with our <a href=\"https:\/\/persona.ly\/glossary\/real-time-bidding\/data-activation-in-mobile-ua\/\">data activation entry<\/a> and <a href=\"https:\/\/persona.ly\/glossary\/performance-metrics\/the-cornerstone-kpis-for-mobile-ua\/\">key KPIs<\/a>, to make sure you\u2019ve set the right KPIs for your campaigns.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And lastly, once your user acquisition campaigns are up and running, you\u2019d want to set up a\u00a0 <a href=\"https:\/\/persona.ly\/glossary\/attribution\/retargeting-in-the-programmatic-ecosystem\/\">retargeting campaign<\/a> to regain users who turned inactive.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is user acquisition? User acquisition, or in short, UA, is the process in which mobile apps (or other products) obtain new users through marketing. User acquisition in the context of mobile apps usually refers to a strategy built to achieve a significant volume of app installs to increase your user base or targeting high-value [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":6,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"gl_intro":"","gl_hero_image":0,"gl_subtitle":"","gl_icon":0,"gl_bullet":0,"gl_terms":"mobile user acquisition","gl_related":[],"gl_sidebar_items":"[{\"type\":\"image\",\"image\":77,\"frame\":\"polaroid\",\"caption\":\"\",\"url\":\"\"},{\"type\":\"cta\"}]","gl_autolink_off":false,"gl_hidden":false,"footnotes":""},"class_list":["post-76","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Mobile User Acquisition - The UA Glossary - Persona.ly<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/persona.ly\/glossary\/attribution\/mobile-user-acquisition\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mobile User Acquisition - The UA Glossary - Persona.ly\" \/>\n<meta property=\"og:description\" content=\"What is user acquisition? 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